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Help Centre

77abcc Frequently Asked Questions

Everything you need to know about 77abcc — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus wagering, and responsible gaming tools. 18+ only.

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Overview

Your Questions, Answered

This page is 77abcc's comprehensive FAQ resource for players across Bangladesh. Whether you are signing up for the first time, trying to deposit via bKash, wondering how wagering requirements work, or looking for guidance on responsible gaming tools, you will find direct, practical answers here. The 25 questions below are grouped into five categories — use the contents panel to jump straight to the section you need.

Can't find what you are looking for? 77abcc's live chat support team is available 24 hours a day, 7 days a week. You can also email [email protected] (plain text — not a clickable link) for written enquiries.

Contents
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Instant Deposit Methods

77abcc supports bKash, Nagad, Rocket, Upay, and major bank transfers including Dutch-Bangla Bank, BRAC Bank, IBBL, and Sonali Bank. Most deposits credit within 1 to 5 minutes around the clock.

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Cricket & Live Betting

Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with real-time in-play markets. Dozens of bet types — match winner, top scorer, total runs, wickets, and more.

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Safe & Encrypted

All data and transactions on 77abcc are protected by 256-bit SSL encryption. Games use certified RNG systems audited for fair play, and your personal information is never shared with unauthorised third parties.

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1,200+ Slot Titles

From Pragmatic Play, NetEnt, Microgaming, and Spribe — 77abcc's slot library covers classic reels, video slots, jackpot titles, and crash games, all fully playable on mobile browsers across Bangladesh.

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Bonuses & Promotions

New players benefit from a welcome deposit bonus, while returning members enjoy reload offers, free spin campaigns, and seasonal promotions timed around Eid, BPL season, and the T20 World Cup.

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Responsible Gaming Tools

77abcc provides deposit limits, loss limits, session timers, reality check alerts, and full self-exclusion options — all configurable from your account settings. 18+ platform. Play within your means.

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Section 1

Account & Registration

How do I create a 77abcc account?

Creating a 77abcc account takes under two minutes. Visit the official 77abcc platform, click the registration button, and fill in your username, email address, mobile number, and preferred currency (BDT). You will receive a verification code via SMS to confirm your number. Once verified, your account is active and ready for your first deposit.

What documents do I need for KYC verification on 77abcc?

77abcc requires a valid National ID Card (NID), passport, or birth certificate for identity verification. You may also need to provide a recent utility bill or bank statement as proof of address. Documents should be clear, unedited photographs or scans. Most KYC submissions are reviewed within 24 hours.

I forgot my 77abcc password — how do I reset it?

On the 77abcc Login page, click "Forgot Password" and enter your registered email address or mobile number. A password reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you do not receive the reset email, check your spam folder or contact 77abcc live chat support.

Can I have more than one account on 77abcc?

No. 77abcc strictly enforces a one-account-per-player policy. Creating duplicate accounts is a violation of the Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of balances. If you believe a duplicate account was created in error, contact 77abcc support immediately.

How do I close my 77abcc account permanently?

To permanently close your 77abcc account, contact the support team via live chat or email at [email protected] and submit a written account closure request. Before processing, 77abcc will confirm your identity, settle any pending withdrawals, and remove your personal data in line with the Privacy Policy. Closure is typically completed within 5 business days.
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Section 2

Deposits & Withdrawals

How do I deposit money on 77abcc using bKash?

To deposit via bKash on 77abcc, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount and follow the on-screen instructions to complete the bKash Send Money or payment flow. Deposits via bKash are typically credited to your 77abcc wallet within 1 to 5 minutes.

How long does a Nagad deposit take on 77abcc?

Nagad deposits on 77abcc are processed almost instantly — usually credited within 1 to 5 minutes of a successful transaction. During peak periods or scheduled Nagad maintenance windows, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact 77abcc support with your Nagad transaction ID.

What is the minimum deposit amount on 77abcc?

The minimum deposit amount on 77abcc is ৳200 BDT, regardless of the payment method used — whether bKash, Nagad, Rocket, Upay, or bank transfer. There is no upper limit on deposits, though individual payment providers may impose their own transaction caps. Always check your payment app limits before initiating a large deposit.

What is the minimum withdrawal amount on 77abcc?

The minimum withdrawal on 77abcc is ৳500 BDT. Withdrawals are processed to your registered bKash, Nagad, or Rocket mobile wallet, or to a verified bank account at Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, or other supported institutions. Funds typically arrive within 30 minutes to 4 hours depending on the method chosen.

Are there any fees for withdrawing from 77abcc?

77abcc does not charge internal processing fees on standard withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own cash-out charges as per their standard fee schedule. Bank transfer withdrawals are generally free on the 77abcc side, though your receiving bank may charge an inward transfer fee.

How do I withdraw via Rocket on 77abcc?

To withdraw via Rocket, go to the Withdraw section in your 77abcc account, select Rocket as the payout method, and enter your registered Rocket mobile number and the desired amount. Ensure the Rocket number is verified on your 77abcc account. Withdrawals to Rocket are typically processed within 30 minutes during business hours.
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Section 3

Games & Gameplay

How does cricket betting work on 77abcc?

77abcc offers a comprehensive cricket betting market covering BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches, and ODI series featuring the Bangladesh Tigers and other top international sides. You can place pre-match and live in-play bets on match winner, top batsman, total runs, wickets, and dozens of other markets. Simply navigate to the Cricket section, select an event, and place your wager.

What are the rules for betting on BPL matches on 77abcc?

BPL betting on 77abcc follows standard cricket betting rules. If a match is abandoned or reduced due to weather, bets are settled based on Duckworth-Lewis-Stern (DLS) par scores where applicable. Matches that do not complete a minimum of one innings may be voided. Live in-play odds update in real time, and all settlements are based on the official BPL scorers' records.

Can I play 77abcc games on my mobile phone?

Yes. The entire 77abcc platform is fully optimised for mobile browsers on both Android and iOS devices. All games — including live dealer tables, slots, cricket betting, Super Wheel, and Crash Bonus — are accessible via your smartphone browser without downloading any additional application. The mobile interface adapts automatically to your screen size.

What is the RTP on 77abcc slot games?

The Return to Player (RTP) percentage on 77abcc slots varies by title and game provider. Most Pragmatic Play, NetEnt, and Microgaming titles available on the platform carry RTPs between 94% and 97%. Individual game RTPs are published by the respective providers and can typically be found in each game's information or rules panel. Higher RTP means more of the total wagers are returned to players over time.

How do I play the Super Wheel game on 77abcc?

Super Wheel on 77abcc is a fast-paced wheel-of-fortune style game where players bet on numbered segments before the wheel is spun. Choose your stake, select the segment or multiplier you want to back, and spin. Payouts are determined by where the wheel lands. The game is available directly from the 77abcc lobby and runs in any modern mobile or desktop browser.

What is Crash Bonus and how does it work on 77abcc?

Crash Bonus is a multiplier-style game on 77abcc where a rising multiplier starts climbing from 1x and can crash at any moment. Players place a bet before the round begins and must cash out before the multiplier crashes — the longer you wait, the higher the potential payout, but the greater the risk. If you fail to cash out before the crash, your bet is lost.
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Section 4

Bonuses & Promotions

What welcome bonus does 77abcc offer to new players?

77abcc offers a welcome bonus to newly registered players on their first deposit. Bonus amounts and match percentages are subject to change based on active promotions — check the Promotions section of your 77abcc account after registration for the current offer. All bonuses are subject to wagering requirements which must be met before winnings can be withdrawn.

What are the wagering requirements for bonuses on 77abcc?

Wagering requirements on 77abcc bonuses specify how many times the bonus amount must be played through before a withdrawal is permitted. For example, a 20x wagering requirement on a ৳1,000 bonus means you must wager ৳20,000 in eligible games before withdrawing bonus-derived winnings. Specific requirements are stated clearly in each promotion's terms and conditions.

Do 77abcc bonuses expire?

Yes. All 77abcc bonuses carry an expiry period, typically 7 to 30 days from the date the bonus is credited to your account. If wagering requirements are not met within the expiry window, the bonus and any associated winnings are forfeited. The exact expiry period is stated in each bonus offer's terms. Check your active bonuses in the account dashboard to monitor your progress.

Can I withdraw my bonus balance before completing wagering requirements?

No. Bonus funds and any winnings generated from bonus play cannot be withdrawn until the stated wagering requirements have been fully completed. Your 77abcc account dashboard clearly separates your real-money balance from your bonus balance so you always know how much is withdrawable at any given moment. Attempting to withdraw before meeting requirements will result in the bonus being cancelled.

Does 77abcc offer seasonal promotions for events like Eid or BPL?

Yes. 77abcc regularly launches seasonal promotions timed around major events relevant to Bangladeshi players — including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, BPL season, IPL, and the T20 World Cup. These promotions may include deposit match bonuses, free spins, prize draws, or cashback offers. Check the Promotions section of your 77abcc account or your registered email for the latest offers.
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Section 5

Safety & Responsible Gaming

Is 77abcc legal and safe to use in Bangladesh?

77abcc operates as a safe and reliable online gaming platform using 256-bit SSL encryption to protect all data and transactions. The platform uses certified random-number-generation systems to ensure fair play across all games. Players are responsible for verifying the applicable laws in their jurisdiction before registering. 77abcc is strictly for adults aged 18 and above.

Is my personal and financial data safe on 77abcc?

77abcc protects all player data using 256-bit SSL encryption, which secures every data transfer between your device and our servers. Financial transactions via bKash, Nagad, Rocket, and bank transfer are processed through encrypted payment gateways. 77abcc never stores raw card data and does not share personal information with third parties except as required by applicable law or as set out in the Privacy Policy.

How do I self-exclude from 77abcc if I need a break from gambling?

To self-exclude from 77abcc, log in to your account, go to Account Settings, and select the Responsible Gaming section. You can choose a time-out of 24 hours to 6 weeks, or a full self-exclusion of 6 months, 1 year, or permanently. Self-exclusion takes effect immediately upon confirmation. You can also request emergency self-exclusion by contacting 77abcc live chat support at any time.

Can I set deposit limits on my 77abcc account?

Yes. 77abcc allows all registered players to set daily, weekly, or monthly deposit limits from within Account Settings under the Responsible Gaming tab. Once your chosen limit is reached, the platform will block further deposits for that period. Deposit limits can be lowered immediately, but increases require a mandatory 72-hour cooling-off period before they take effect.

What age do I need to be to play on 77abcc?

77abcc is strictly an 18+ platform. Players must be at least 18 years old to register, deposit, or participate in any game or betting market on the site. 77abcc conducts age verification checks during the KYC process and will suspend any account found to belong to an underage player. Adults are responsible for preventing minors from accessing the platform.

How do I contact 77abcc customer support?

77abcc offers 24/7 customer support via live chat directly on the platform — this is the fastest way to get help with account issues, payment queries, or responsible gaming requests. You can also reach the support team by email at [email protected] for non-urgent written enquiries. Support is available in English, 7 days a week, around the clock (Bangladesh Standard Time, UTC+6).

Still Need Help?

Our Support Team Is Available 24/7

Can't find the answer you need above? The 77abcc support team is online around the clock via live chat. You can also explore our Responsible Gaming page for detailed guidance on player protection tools, or browse the full site to discover cricket betting, slots, Super Wheel, and more. For adults aged 18 and above only.

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About Us
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Privacy Policy
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Responsible Gaming
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